Meet Our Team of Swiss Luxury Travel Specialists
Your Experts in Bespoke Swiss Travel Experiences
At Watch and Cow, our team consists exclusively of highly skilled Swiss tourism specialists, each bringing unique expertise to ensure your luxury travel experience is unforgettable. Born and raised in Switzerland, or with years of professional experience in luxury tourism—or even both—our agents offer unmatched local insights and personalized service.
Our passionate specialists take pride in building direct relationships with clients, carefully listening and planning every detail to deliver tailor-made journeys. From luxurious accommodations to exclusive local experiences, our agents dedicate themselves to making each Swiss adventure exceptional.
Discover the expertise and passion of our dedicated team below, and don’t hesitate to reach out. We would be delighted to assist you personally!
Nathalie Freneau
Operation Team Manager
Salut, Grüezi, Ciao, Allegra, Hello
I’m Nathalie and I have been working in the tourism industry selling Switzerland since 1988, a time where internet and the social networks didn’t exist and when selling Switzerland was much harder than now, but I am driven with the same passion and enthusiasm for the past 30 years! Switzerland is my country of heart and I love knowing that I will still discover new gems in this tiny country that mirrors all landscapes you can dream of, from spectacular mountains to breathtaking lakes, snow resorts to Mediterranean flora, urban and high-tech technology to traditional craftsmanship. Unique and multiple is the Switzerland I love!
I have lived in the US and in Japan and I’m familiar with the travel needs of many nationalities, but most importantly, I always think of my clients as if they were family members traveling for the first time in Switzerland and my biggest desire is to create – more than a trip – an experience that will make you, like me, fall in love with Switzerland and want to come back, again and again!
Marine Cruz
Operation Manager
Hello Cow-travelers!
I’m Marine, 10 years of experience in tourism and customer service.
After graduating from university in Switzerland, I lived in New Orleans for 1 year to improve my English, discover the US culture which is so important to me and travel across the country.
Back in Switzerland, I worked in the hospitality industry and then as a travel agent for all destinations around the world.
I’m happy to sell today Switzerland exclusively. As a rail specialist, I am proud to say that train is the best way to discover our beautiful country, its beautiful landscapes, fauna and flora here.
I love Switzerland as much in summer for hiking as in winter for skiing, the possibilities are endless. I would be delighted to share all my experiences with the future Cow-travels and select the activities that suit you the best.
Let’s organise it!
Mélanie Caprotti
Operation Manager
Hello,
My name is Mélanie. Working in the tourism industry was an obvious choice for me. That’s why I studied tourism at university.
Travelling is my passion. I have had the opportunity to visit many countries and explore Switzerland, the country where I grew up and studied.
What I love most of Switzerland is its landscapes which vary greatly depending on the season, its multiculturalism, and its peacefulness. I particularly enjoy winter sports during the cold season, but my favourite moments are when I can swim in mountain lakes during the summer!
Today, I am happy to share my knowledge about my country, which is full of many wonders and amazing hidden gems.
So, ready to discover them?
Jessica Didierlaurent
Sales and Administrative Assistant
Bonjour,
I’m Jessica. I joined the company as a Sales and Administrative Assistant.
Behind the scenes, I take care of our clients and make sure everything runs smoothly for their trip. I’m in charge of bookings — hotels, activities, and more — and I also manage their personal client space, where they can find all they’ll need during their trip.
What I love about my job is being able to help others while (re)discovering Switzerland — a country full of beautiful surprises. My goal is to make the travel experience as smooth and enjoyable as possible, and to help our clients fall in love with Switzerland, just like we did.
I’m an organized person who loves being helpful and making things easier for others.
Fun fact: I’d love to get a boat license one day — who knows, maybe I’ll take our clients on a little cruise on Lake Geneva!
Are you ready to explore Switzerland ?
James Wilson
Sales and Marketing Manager Europe
I worked for almost 10 years for Switzerland Tourism as Business Development Manager in London, then at the headquarters in Zurich.
Today I am involved in the promotion of a few 5* hotels, mountain transport companies and, in particular I put my knowledges of the touristic attractions of Switzerland in promoting Watch and Cow DMC services on European markets.
In addition, as I live at the foot of the Jungfrau, I create beautiful trip for our clients passing through the Bernese Oberland, sometimes accompanying the luckiest ones!
Mirko Capodanno
Sales and Marketing Manager for North American
Mirko Capodanno, was born in the Italian speaking part of Switzerland and grew up close to Zurich.
Mirko (“Mike”) has a wide experience in Tourism Marketing and Sales in North America, as Manager for the Western USA for Switzerland Tourism, based in San Francisco and Los Angeles from 2014 to 2021.
After moving back to his origin country, Switzerland, Mirko assumes today a mandates for Watch and Cow as Sales and Marketing Manager for North American market.
Thomas Filloux
Digital & Web Specialist
With more than a decade of experience in web design and digital strategy, Thomas is an expert at crafting engaging, user-friendly digital experiences. His passion for travel led him on a transformative journey around the globe for over a year, deepening his appreciation for diverse cultures and luxury hospitality.
Combining this international insight with his extensive technical skills, Thomas ensures that Watch and Cow’s digital presence authentically reflects our commitment to luxury and bespoke Swiss travel.
Creative, meticulous, and dedicated, he continuously strives to deliver seamless and innovative digital solutions.
Pierre Jaccard
CEO
Pierre Jaccard is the co-founder of the agency Au Tigre Vanillé and has been traveling in Asia for decades. He had created the ARTOU agency “tourist research assistance” in 1976 as well as the “Librairies du Voyageur” in Geneva and Lausanne and the Institute of Oriental Studies.
Today, he remains involved in the company’s development strategy. In 2021, he has open Watch and Cow, to receive visitors FIT and small parties from the whole world to discover Switzerland in a confortable way.
